Privacy Policy | KnowledgeDNA

Last Updated: 09/21/2023

1. Introduction

Welcome to KnowledgeDNA. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us.

2. Information We Collect

We may collect various types of information, including but not limited to:

2.1. Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and billing information.

2.2. Payment Information: We may collect payment information, including credit card details, but please note that we do not store this information. We use a secure third-party payment processor, Stripe, to handle payments. You can review Stripe's privacy policy here.

2.3. Usage Data: Information about how you interact with our website and services, including your IP address, browser type, pages viewed, and access times.

2.4. We do not share phone numbers with third parties for marketing or promotional purposes.

3. How We Use Your Information

We may use your information for various purposes, including:

3.1. Providing Services: To provide the services you have requested, including SaaS, training, and coaching.

3.2. Payment Processing: To process payments and manage billing through Stripe.

3.3. Communication: To communicate with you, respond to inquiries, send updates, and provide customer support.

3.4. Analytics: To analyze and improve our website, services, and user experience.

3.5. Legal Compliance: To comply with legal obligations and protect our rights.

4. Your Choices

You have the right to:

4.1. Access: Request access to the personal information we hold about you.

4.2. Correct: Update or correct your personal information.

4.3. Delete: Request the deletion of your personal information, subject to legal requirements.

4.4. Opt-out: Opt-out of marketing communications at any time.

5. Security

We take reasonable measures to protect your personal information, but please be aware that no method of transmission over the internet or electronic storage is entirely secure.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant updates.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@knowledgedna.com or +1 (805)793-0300.

KnowledgeDNA, Inc.

805-793-0300